Returns & Exchanges Policy

We offer easy exchanges or returns within 30 days of your purchase. Refunds will go back to the original method of payment.

Please email returns@jbskrub.com with your order number and the item(s) which you are looking to return. Our customer service team will send you a form to include in your shipment.

Note: Return shipping costs back to our warehouse in California are the responsibility of the customer.

I have opened the product, can I still return it?

As long as the product is less than ⅓ used, you may return the product. 

Can I get my shipping cost refunded?

We are happy to give you a full refund for your product, we are unable to refund original shipping costs.

When can I expect my refund?

We process refunds as quickly as possible, but it may take 12 days from the receipt of delivery. You will receive an email notification once the refund is processed.